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ATP Confusion Due To Delayed Payment
Christian Eede , March 3rd, 2016 12:29

In the latest statement from the company, ATP confirms that the upcoming weekenders will go ahead following delayed payments

Seemingly putting an end to the ATP saga of this week, the company has told customers that the upcoming weekenders at Pontins Prestatyn will go ahead with confusion having been sparked by delayed payments to Pontins for use of the site.

Writing on Facebook, ATP said: "The rumour which circulated online regarding our April festivals stems from a delayed payment from ATP to Pontins. This is something which we take full responsibility for, and are now resolving. The payment will be sent through to them tomorrow which Pontins will confirm when they receive. We apologise wholeheartedly for the concern and worry this has caused our customers, artists and curators.

ATP also claims that customers were given incorrect information by Pontins staff and blames the spread of the news that the festival may have been cancelled on social media. "The festival was never cancelled, which Pontins have now confirmed," the company says.

"Unfortunately with the speed at which the internet moves these days, inevitable problems that can always arise in the course of delivering an event can be magnified and speculated about before they get a chance to be worked through calmly behind the scenes.

"While discussion between parties involved can take weeks to be resolved, the internet demands minute by minute updates on everything and in turn that can end up causing more confusion by people answering based on a sense of urgency and not completion. This is something we want to avoid."

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